Regional Sales Systems Manager – Africa

About the role

The Regional Sales Systems Manager – Africa will lead the strategy, governance and optimisation of sales systems across MSI’s African region, ensuring they enable commercial growth, performance management and data‑driven decision‑making.

Key responsibilities

• Own the regional sales systems ecosystem, driving standardisation, scalability and integration across multiple countries.
• Ensure data accuracy (>95%), define and track KPIs and provide real‑time visibility of commercial performance.
• Influence country programmes, distributors and cross‑functional teams to adopt best‑in‑class systems and disciplined sales processes.
• Design and roll‑out dashboards, reporting structures and data‑governance frameworks for commercial teams.

Required profile

• 6–8+ years of experience in sales operations, systems implementation or CRM/SFA management.
• Significant experience working on the ground within African markets, with a strong understanding of distributor models and field sales realities.
• Proven ability to manage multi‑country roll‑outs and improve data accuracy.

Required skills

• Strong experience with sales force automation (SFA) and CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot or Saneforce.
• Deep understanding of data governance, validation frameworks and data quality assurance.
• Ability to design dashboards and reporting structures for commercial teams.
• High digital literacy, project management expertise and stakeholder‑influencing capability.