Remote Paralegal - UK Law

About the role

A UK-based legal services provider, currently in a scale-up phase, is looking for a remote Paralegal with strong knowledge of the UK legal system. The role supports client onboarding and lead qualification, combining client-facing communication, lead generation and onboarding. You will be the first point of contact for prospective clients, understanding their needs, qualifying them and guiding them through onboarding.

Key responsibilities

• Conduct outbound outreach and follow-ups with prospective clients
• Qualify leads and assess client needs (target of 20+ qualified leads per month)
• Manage inbound and outbound client calls professionally
• Take clear, structured notes on client cases and requirements
• Onboard new clients and guide them through the next steps
• Maintain accurate, up-to-date records in CRM systems (e.g. Go High Level)
• Communicate via phone, email and WhatsApp, and collaborate with internal teams for smooth client handover

Required profile

• Qualifying law degree (non-negotiable)
• Strong understanding of the UK legal system and common law
• Excellent spoken and written English
• Proven client-facing experience managing conversations
• Experience in lead qualification, sales or client onboarding
• Previous exposure to UK legal work or UK-based clients

Required skills

• Familiarity with CRM systems (e.g. Go High Level)
• Proficiency in Microsoft Office tools
• Strong note-taking and case documentation skills

What we offer

• Competitive salary based on experience and seniority
• Flexible work environment
• Long-term career growth in legal operations and compliance
• Structured onboarding and ongoing training support
• Performance-based incentives and recognition