Retail Sales Advisor - Stratford Broadway

About the role

Sky is hiring a Retail Sales Advisor for its store at Stratford Centre, The Broadway. The role sits at the heart of the customer experience, helping people connect with entertainment through conversation, expert advice and hands-on support. It is a full-time position of 40 hours per week, working five days out of seven, including weekends and varied daily hours.

Key responsibilities

• Connect, engage and inspire customers with confidence and great conversation, turning passing interest into real sales.
• Create memorable moments by demonstrating Sky's products and bringing them to life.
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer.
• Build a positive, inclusive team environment where everyone supports each other to hit targets and celebrate wins.

Required profile

• A natural people person who approaches customers with ease, confidence and a friendly spark.
• Goal focused, thriving when hitting targets and celebrating progress.
• Great listener who understands needs quickly and positions the right Sky package.
• Genuine interest in entertainment and technology; all product knowledge is covered by full training and coaching.
• Proactive, self-driven and enthusiastic.

What we offer

• Basic salary of £28,177 with a competitive commission scheme.
• Sky TV provided and exclusive discounts across Sky products.
• Secure pension plan and an excellent healthcare option.
• Access to savings from everyday retailers and more.