Retail Stylist – Bicester Village

About the role

Join Jo Malone London at Bicester Village as a Stylist, delivering inspirational and personalised fragrance experiences to customers in a vibrant retail environment. This full‑time position works 37.5 hours across five days, offering a dynamic entry point or progression within the beauty retail sector.

Key responsibilities

• Provide authentic, personalised customer service, guiding guests through Jo Malone’s fragrance collections.
• Develop deep product knowledge to become a fragrance connoisseur and recommend suitable gifts.
• Maintain store presentation standards, ensuring the iconic cream and black packaging is displayed impeccably.
• Support sales targets through a commission scheme and promote product discounts.
• Participate in training and development programmes to continuously improve service skills.

Required profile

• Passion for delivering inspirational and authentic customer experiences.
• Approachable, friendly attitude with a strong ‘can‑do’ mindset.
• Flexible availability across days and hours to ensure work‑life balance.
• Proof of right to live and work in the United Kingdom.

Required skills

What we offer

• Competitive industry salary.
• Commission scheme based on sales performance.
• Product discount for staff.
• Ongoing training and development opportunities.