Sales & Customer Engagement Associate

About the role

We are looking for a Sales & Customer Engagement Associate to join our team in Brighton. This role is perfect for individuals with hospitality experience who thrive in fast‑paced, people‑focused environments. You will represent live campaigns, engage the public, and help them understand how to get involved.

Key responsibilities

• Approach and converse with visitors in public‑facing settings, creating a welcoming atmosphere.
• Explain campaign objectives, impact, and participation options using clear, relatable language.
• Guide interested individuals through contribution choices, commitments, and supporter rights.
• Accurately record interaction details using digital tools.
• Collaborate with the team, attend briefings, share feedback, and adapt approaches as campaigns evolve.
• Assist with setup, location changes, and support teammates during busy periods.

Required profile

• Background in bars, restaurants, cafés, or events.
• Enjoys fast‑paced, social environments and meeting new people daily.
• Confident communicator with strong interpersonal skills.
• Detail‑oriented and comfortable using digital devices for data entry.

Required skills

What we offer

• Full training and ongoing coaching.
• Clear progression pathways to senior engagement, team leadership, or campaign management roles.
• Supportive, team‑driven culture.
• Consistent hours and earnings structure compared with typical hospitality shifts.