Sales Membership Manager – Leisure & Sports Centre

About the role

We are seeking a Sales Membership Manager to lead the membership sales team at a busy multi‑use leisure and sports centre in Farnham. You will be responsible for driving membership growth, ensuring excellent customer service and supporting the team to achieve their targets.

Key responsibilities

• Lead and motivate a team of Membership Advisors, setting KPIs and monitoring performance.
• Develop and implement strategies to convert centre users into members.
• Maintain high standards of customer service and ensure compliance with administrative systems.
• Provide product knowledge training and support to the sales team.
• Analyse membership data and report on progress against targets.

Required profile

• Proven experience in membership management, sales management or a related consultancy role.
• Strong communication skills with the ability to liaise with internal and external stakeholders.
• Demonstrated ability to motivate and drive a sales team to meet targets.
• Customer‑focused mindset with a track record of delivering excellent service.

Required skills

What we offer

• Competitive salary ranging from £28,400 to £39,000 per year.
• Full‑time, on‑site role within a dynamic leisure environment.
• Opportunities for professional development and career progression.