School Office Manager (Maternity Cover) – Fixed Term

About the role

We are supporting a modern, welcoming primary school in Durham with a fixed‑term School Office Manager to cover maternity leave. The role is central to the smooth running of the school office and works closely with a supportive leadership team.

Key responsibilities

• Lead the day‑to‑day operation of a busy main school office.
• Serve as the first point of contact for parents, visitors and staff, providing a warm and professional welcome.
• Answer calls, manage enquiries and ensure effective communication across the school.
• Use key school systems such as Arbor, ParentMail and ParentPay.
• Support HR processes including timesheets, sickness records, contracts, recruitment administration, DBS checks and referencing.
• Process invoices, assist with financial administration and oversee the school fund account.
• Liaise with premises staff (cleaners, caretakers) to maintain a well‑run site.
• Handle general office management and problem‑solving in a busy environment.

Required profile

• Previous school office experience is essential.
• Experience in a School Office Manager or senior school administration role is highly desirable.
• Confident user of Arbor and other school systems.
• Strong understanding of school HR and operational processes.
• Calm, organised and proactive in a busy setting.
• Hands‑on attitude and willingness to “muck in” where needed.
• Team player who thrives in a supportive, community‑focused school.

Required skills

• Arbor (school management system)
• ParentMail
• ParentPay

What we offer

• A warm, modern primary school environment.
• Supportive leadership team that values staff wellbeing.
• Friendly office team with a collaborative culture.
• Visible and approachable Head Teacher.