Senior Credit Controller

About the role

We are partnering with a growing, forward‑thinking organisation that needs an experienced Senior Credit Controller to join its finance team. This role is ideal for a commercially minded professional who enjoys building strong customer relationships, reducing debtor days, and driving cash collection performance.

Key responsibilities

• Manage and take ownership of a high‑value sales ledger.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Resolve invoice queries and disputes efficiently to minimise payment delays.
• Monitor customer accounts, credit limits, and payment trends.
• Produce and analyse aged debt reports, highlighting risks and action plans.
• Conduct regular ledger reviews and escalate problematic accounts.
• Negotiate payment plans and settlements where appropriate.
• Support month‑end reporting and cash‑flow forecasting activities.
• Assist with developing and improving credit control processes and procedures.
• Provide guidance and support to junior team members.
• Collaborate with Sales, Operations, and Customer Service teams to improve cash collection performance.

Required profile

• Proven experience in a Senior Credit Control or Credit Management position.
• Strong track record of reducing aged debt and improving cash collection metrics.
• Ability to build relationships at all levels internally and externally.
• Good understanding of credit risk assessment and account management.
• Experience supervising or mentoring team members.
• Exposure to high‑volume transactional environments.
• Professional credit management qualifications (ICM/CICM) desirable.

Required skills

• Intermediate to advanced Excel skills.

What we offer

• Salary up to £40k, dependent on experience.
• Hybrid working model.
• 25 days holiday plus bank holidays.
• Career progression opportunities within a growing business.
• Supportive and collaborative working environment.