Senior Strategic Account Manager

About the role

Square is seeking a Senior Strategic Account Manager to lead and expand our Mid‑Market presence across the UK. You will work directly with C‑level executives and technical leaders, helping them integrate Square’s omnichannel solutions into complex, global organisations.

Key responsibilities

• Build and maintain lasting partnerships with existing high‑value customers to retain and grow Square’s footprint.
• Take full ownership of a managed book, overseeing business prioritisation, financial contract structuring, legal negotiations and technology strategy.
• Identify customer challenges and aspirations, leveraging Square’s platform for up‑sell and cross‑sell opportunities.
• Collaborate with sales colleagues to onboard and expand newly acquired high‑value accounts.
• Coordinate internally with product, engineering, finance, implementation, marketing, legal and sales teams to ensure successful customer outcomes.

Required profile

• Proven experience in Mid‑Market Account Management, business development, consulting, partnerships, sales or sales engineering.
• Demonstrated ability to present to senior decision‑makers, including C‑level executives, IT, finance and operations leaders.
• Experience managing multi‑partner projects on behalf of customers.
• Strong collaborative mindset to work across diverse internal functions.

Required skills