Smart Metering Quality Assurance Auditor

About the role

Affinity Water is looking for a Smart Metering Quality Assurance Auditor to join its Smart Metering Programme team. The role helps ensure the highest standards of quality, compliance and workmanship across one of the largest smart meter rollouts in the UK, auditing works carried out by delivery partners and internal teams. It is a varied, field-based position working closely with the Compliance Manager, based in Hatfield on a hybrid basis.

Key responsibilities

• Conduct quality inspections, assessments and audits of smart metering installations and associated works.
• Monitor compliance with company standards, industry regulations and contractual requirements.
• Identify quality issues, non-conformances and areas for improvement, and ensure corrective actions are implemented.
• Assess contractor and internal team performance against quality standards and KPIs, and support investigations into quality concerns.
• Produce audit reports, findings and recommendations for stakeholders and senior management, and maintain accurate records.
• Work with contractors, operational teams and customers to promote a culture of quality and continuous improvement, and support the Compliance Manager.

Required profile

• Essential: experience in quality assurance, inspection, auditing or compliance within utilities, construction, highways or infrastructure.
• Strong understanding of quality management principles and assurance processes, and knowledge of regulations and standards in utilities or construction.
• Ability to identify risks, investigate issues and implement corrective actions.
• Full UK driving licence and NRSWA Supervisor qualification (Units LA, S1, S2, S3, S4, S5 and S7).
• Desirable: water, utilities or infrastructure experience; previous contractor performance monitoring; degree in Engineering, Quality Management or a related discipline; ISO 9001 Lead Auditor or Certified Quality Manager qualification; continuous improvement experience.

What we offer

• Salary from £33,500 depending on skills and experience.
• Company vehicle and entry into the annual bonus scheme.
• Annual leave from 23 days rising with service, plus up to 5 extra days and a celebration day.
• Double-match pension scheme (company contribution capped at 12%).
• Family benefits including maternity, adoption, paternity, shared parental, fertility support and carers leave, plus a menopause and reasonable adjustment policy.
• Wellbeing centre access, discounts through the Tap4Perks scheme, and up to 4 Affinity days a year volunteering.