Solution Consultant - Figaro

About the role

FNZ, a global wealth management platform provider, is looking for a Consultant - Figaro to join its Asset Management Infrastructure (AMI) Consultancy team. This is a highly visible, client-facing role acting as a trusted advisor to wealth management clients, helping them maximise the value of the FNZ Figaro platform through consultancy, business analysis, implementation support and ongoing guidance. The position is UK-wide and hybrid or remote.

Key responsibilities

• Act as the primary point of contact for clients on day-to-day Figaro queries and platform usage, and present and demonstrate Figaro capabilities to clients and prospects.
• Build strong relationships with client stakeholders and support Client Relationship Managers with demonstrations, sales activities and initiatives that promote adoption of FNZ solutions.
• Lead business analysis across client projects: facilitate workshops, elicit and document requirements, and translate client needs into structured requirements for development teams.
• Support clients in implementing new and existing Figaro functionality, recommend process improvements, advise on configuration and data changes, and assess the impact of changes to third-party systems.
• Assist with troubleshooting, issue diagnosis and practical workarounds.
• Deliver client training and knowledge transfer, review documentation, share knowledge internally and give feedback to product, development and documentation teams.

Required profile

• Consulting, business analysis, development or similar client-facing experience.
• Strong knowledge and experience of the FNZ Figaro platform.
• Experience in wealth management, investments, pensions, life insurance or wider financial services.
• Proven experience working directly with customers and stakeholders.
• Understanding of the regulatory environment in which FNZ and its clients operate.

Required skills

• Requirements gathering and business analysis.
• Analytical, problem-solving and data interpretation skills.
• Excellent written and verbal communication skills.
• Desirable: SQL knowledge, additional client-facing consultancy experience, experience supporting software implementations or platform change projects, and knowledge of investment operations and wealth management processes.

What we offer

• Competitive pay and excellent benefits.
• Career progression opportunities.
• The chance to become a recognised expert in one of the UK's leading wealth management platforms and to work with wealth managers, investment firms and financial institutions.