Store Supervisor - Metro Centre

About the role

Footasylum, a UK retailer of streetwear and sportswear, is looking for a full-time Store Supervisor for its Metro Centre store (40 hours per week). The supervisor leads the team from the front, coaches Sales Assistants and drives high standards while creating an excellent customer experience.

Key responsibilities

• Sales: maximise the number of sales made in-store
• Service: satisfy customers and build loyalty so they return
• Profit protection and stock control: monitor stock and keep employees safe on company premises
• Merchandising, space, stock and display: arrange products to attract customers
• Human resources: treat employees fairly and consistently, following all policies and procedures
• Training and recruitment: take part in planned activities that develop colleagues' skills and knowledge
• Profit and loss: control day-to-day store expenses
• Property: maintain the property portfolio
• Health and safety: follow safety provisions on the premises daily
• Forward planning and general duties: plan ahead and help run the unit efficiently

Required profile

• Passion for fashion retail and the Footasylum ethos
• Ideally previous experience in fashion retail
• Experience managing and motivating a team of Sales Assistants
• Ability to work independently and as part of a team
• Strong verbal and written skills
• Ability to work in a fast-paced environment
• Efficient, highly organised and customer focused

The recruitment process involves reviewing applications individually and inviting shortlisted candidates to a face-to-face chat.