Team Leader – 25 hrs/week, Part‑time

About the role

Join Costa Coffee in Carlisle as a Team Leader, working 25 hours per week on a permanent basis. You will help create a welcoming environment, ensure high‑quality coffee service, and support the team to deliver memorable customer experiences.

Key responsibilities

• Lead smooth, efficient shifts and maintain store standards.
• Train, coach and support new Baristas.
• Motivate the team, fostering a positive and energetic atmosphere.
• Uphold Costa’s service and coffee‑excellence standards.
• Adapt quickly to operational challenges and keep the store running smoothly.

Required profile

• A reliable role model with accountability and maturity.
• Strong team player with excellent communication skills.
• Energetic, positive and confident when leading others.
• Calm under pressure, adaptable and resourceful.
• Previous experience as a team leader or a willingness to step into the role.

Required skills

What we offer

• Hourly rate of £13.75–£14.75 (location dependent).
• 50% discount on all food and drink in Costa‑owned stores.
• Matched pension contribution up to 10%.
• Coca‑Cola share scheme.
• Financial Support Fund and additional perks.
• Commitment to diversity, equity and inclusion.