Team Manager – Fashion, Home & Beauty (Glasgow)

About the role

Join M&S as a Team Manager in Fashion, Home & Beauty and lead a dynamic shop‑floor team in the Glasgow area. You will be the visible leader who sets the pace, raises standards and inspires staff to deliver standout style, sharp service and strong commercial results.

Key responsibilities

• Lead and motivate a multiskilled team on the shop floor, ensuring five‑star customer service.
• Drive commercial performance through data‑informed decisions and rapid pace.
• Maintain ownership of standards, safety, product availability and operational excellence.
• Champion digital tools and new ways of working to improve efficiency.
• Foster an inclusive culture where people feel valued, developed and excited to grow.

Required profile

• Proven experience leading teams in a fast‑paced retail or customer‑focused environment.
• Strong commercial awareness with confidence to use insight to drive results.
• Ability to coach, develop and performance‑manage with clarity and empathy.
• Comfortable having constructive, sometimes difficult conversations.
• Resilient, adaptable mindset with energy to lead through change.

Required skills

What we offer

• Opportunity to shape the future of M&S stores for the next generation of customers.
• Supportive environment that encourages personal and professional growth.