Training & Competence Supervisor

About the role

We are partnering with a growing financial services business to hire a Training & Competence Supervisor. You will coach, mentor and supervise mortgage and protection advisers, ensuring they meet FCA standards and deliver high‑quality advice.

Key responsibilities

• Coach, mentor and supervise advisers throughout their development.
• Deliver focused training on products, regulation, suitability and advice standards.
• Conduct adviser observations, file reviews, competence assessments and regular one‑to‑one meetings.
• Monitor progress, maintain accurate training and competence records, and ensure the T&C framework aligns with FCA requirements.
• Identify development needs, create action plans, and work closely with Compliance and Quality Assurance teams.

Required profile

• CeMAP or an equivalent mortgage qualification (essential).
• Experience supervising, coaching or developing advisers in a regulated mortgage or protection environment, or at least three years of mortgage advisory experience with a desire to move into T&C.
• Strong understanding of FCA Training and Competence requirements, MCOB, ICOBS and Consumer Duty.
• Confidence conducting observations, file reviews and competence assessments.
• Excellent communication, coaching and stakeholder‑management skills.

Required skills

What we offer

• Basic salary up to £40,000 per year, dependent on experience.
• Performance‑related bonus.
• Hybrid working arrangement.
• Competitive holiday allowance, pension and wellbeing benefits.
• Supportive, collaborative culture within a growing business.