Trial Vendor Associate Director

About the role

As a core member of the Clinical Trial Team, you will be accountable for vendor service delivery at the study level, independently managing all clinical vendor aspects of global trials. The role can be performed remotely in the UK or Ireland, or on‑site in London or Dublin on a hybrid basis.

Key responsibilities

• Collaborate with study team leads and members throughout the study lifecycle.
• Review vendor‑related protocol sections during protocol development.
• Manage vendor interfaces and support contract negotiations with procurement.
• Oversee vendor cost control, budget reviews, invoice reconciliation and PO close‑out.
• Ensure vendor service excellence and maintain quality standards at the study level.
• Drive site activation, compile central documents and address risks/issues.
• Conduct User Acceptance Testing (UAT) for eCOA and IRT systems.
• Monitor vendor cycle times and risks using tools such as FIRST and implement corrective actions.

Required profile

• 5+ years of experience in clinical operations and vendor management.
• Strong understanding of GxP and ICH regulations.
• Solid knowledge of clinical trial design and supplier alignment.
• Proven track record of delivering projects on time.
• Ability to work effectively in cross‑functional, matrixed teams.
• Excellent influencing, negotiation and problem‑solving abilities.

Required skills

• User Acceptance Testing (UAT) for eCOA systems
• User Acceptance Testing (UAT) for IRT systems
• FIRST tool for cycle‑time monitoring

What we offer

• Access to Novartis benefits and rewards via the Life Handbook.
• Commitment to diversity and inclusion.
• Opportunity to contribute to innovative medicines that improve lives.