Trilingual Customer Service Advisor (Italian and another European language)
French Selection · Watford
Job description
About the role
A well-established, award-winning company with international operations is looking for a trilingual Customer Service Advisor based in Watford. The role combines customer service and administrative support, with hybrid working and regular office attendance. The salary is up to £30,000 per annum.
Key responsibilities
- Manage the ordering process from initial enquiry to delivery
- Provide exceptional customer service and respond to enquiries promptly
- Manage existing accounts and client contract information in the database
- Prepare payment documentation, quotations and credit or debit notes
- Coordinate deliveries according to client requirements and update clients accordingly
- Liaise with other departments on client requirements or changes
Required profile
- Fluent in Italian and another European language, written and spoken
- Previous experience in customer service and/or sales support
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Able to work in a fast-paced environment
Required skills
- Computer literacy (MS Office, Internet)
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Published 2 days ago
Expires 1 month from now
6 views · 0 interested
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French Selection
Watford
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