Vice President of Product, Point of Sale

About the role

Epos Now is looking for a VP of Product to lead its core Point of Sale product organisation across Hospitality, Retail and Service. The POS sits at the heart of the Epos Now platform, used by 100,000 SMB merchants in over 10 markets.

Key responsibilities

• Set and execute the overall POS product strategy across Hospitality, Retail and Service.
• Lead, coach and develop a multi‑team Product organisation.
• Own the roadmap and balance the needs of different verticals without fragmenting the core platform.
• Drive commercial outcomes including merchant growth, product adoption, payments attachment and revenue.
• Champion the introduction of AI‑native capabilities into the POS experience.
• Work closely with Engineering and Design on technical and product trade‑offs.
• Use customer, market and product data to drive prioritisation.
• Build strong feedback loops with SMB merchants.
• Present product strategy, roadmaps and major investment decisions at executive and board level.

Required profile

• 6‑8+ years in Product, including at least 4 years leading Product Managers across multiple teams or verticals.
• Direct experience in POS, vertical SaaS, commerce platforms or payments.
• Ownership of a product P&L or clear revenue/retention metrics.
• Experience shipping and scaling a core platform that drives adjacent revenue such as payments, add‑ons or financial services.
• Experience operating products across multiple countries or markets.
• Strong people leadership and the ability to build a high‑performing PM team.
• Enough technical depth to have credible trade‑off conversations with senior Engineering and Design leaders.
• Strong data literacy and executive‑level communication skills.