Account Manager – SaaS Property Management

About the role

Re-Leased is a fast‑growing property management platform that uses AI to simplify real‑estate operations. As an Account Manager you will own a portfolio of UK‑based customers, driving retention, upsell and overall revenue growth while acting as the trusted advisor for each client.

Key responsibilities

• Own revenue and retention targets, leading end‑to‑end upsell and renewal conversations.
• Forecast ARR growth, maintain pipeline accuracy and report on performance.
• Provide tailored solutions that align Re‑Leased’s product suite with customer business goals.
• Identify and progress growth opportunities, collaborating with Customer Success and Sales teams.
• Build senior stakeholder relationships and negotiate commercial terms.
• Maintain accurate client records, including contracts and renewal timelines.
• Mentor Associate Account Managers and facilitate customer education on the platform.

Required profile

• Proven experience in SaaS Account Management or a similar quota‑carrying commercial role.
• Track record of meeting or exceeding renewal and upsell targets.
• Strong analytical and problem‑solving abilities with clear communication skills.
• Comfortable managing senior stakeholder relationships and negotiating contracts.

Required skills

• Salesforce
• HubSpot