Head of Payments Strategy & Operations

About the role

Adria Solutions is a growing regulated financial services organisation seeking a senior leader to shape and run its payments function. The Head of Payments Strategy & Operations will be responsible for defining strategy, overseeing day‑to‑day operations and driving innovation across card, UK scheme and international payment services.

Key responsibilities

• Develop and deliver the payments strategy aligned with business objectives.
• Lead day‑to‑day payment operations across card payments, UK payment schemes and international services.
• Manage relationships with payment schemes, banking partners and payment service providers.
• Drive operational improvements through automation, technology and process optimisation.
• Partner with Product and Technology teams to deliver new payment capabilities and enhancements.
• Ensure robust governance, risk management and regulatory compliance.
• Monitor service performance, customer outcomes and operational resilience.
• Lead, coach and develop a high‑performing payments team.

Required profile

• Proven experience leading payments operations, schemes or transformation in a regulated financial services environment.
• Strong understanding of card payments and UK payment schemes.
• Experience collaborating with Technology and Product teams to deliver payment solutions.
• Demonstrated ability to lead teams, manage stakeholders and drive operational change.
• Good knowledge of payments governance, risk and regulatory requirements.
• Hands‑on leadership style with the ability to operate strategically and operationally.

Required skills

What we offer

• Opportunity to influence payments strategy and deliver meaningful change.
• Work within a collaborative, fast‑growing fintech environment.