Internal Sales Representative

About the Role

Join Rexel, a global leader in the distribution of electrical and energy-efficient products and services, as an Internal Sales Representative at our Glasgow branch. In this pivotal role, you will act as a key driver for business growth by managing existing client accounts and identifying new market opportunities to achieve branch objectives.

Main Missions

• Provide exceptional customer service via telephone, email, and face-to-face interactions.
• Manage and grow an active portfolio of existing clients to ensure long-term loyalty.
• Identify, prospect, and convert new leads into profitable business accounts.
• Serve as the primary point of contact for major accounts, understanding their specific needs and building trust.
• Collaborate closely with the branch team, including the trade counter and order preparation staff, to ensure seamless operations.

Candidate Profile

• Proven experience in a highly competitive, customer-oriented environment.
• Strong ability to work autonomously while remaining a proactive team player.
• Comfortable with both face-to-face sales and high-volume telephone engagement.
• Ability to thrive and maintain high standards under pressure in a fast-paced setting.
• Goal-oriented mindset with a natural drive to exceed sales targets.

Required Skills

• Account Management & Client Retention
• Inside Sales & Business Development
• Customer Relationship Management (CRM)
• Effective Communication & Negotiation
• Proactive Problem Solving

What We Offer

• Competitive performance-related bonus and contributory pension scheme.
• Generous leave policy: 33 days annual leave (including bank holidays) with buy/sell options.
• Comprehensive wellbeing support: Virtual GP service and "Healthy Mind Champions" program.
• Continuous professional development and training from day one.
• Exclusive employee benefits: Life assurance, staff discounts, and holiday offers.