Night Shift Concierge – Bank
Avery Healthcare · Clevedon
Job description
About the role
The Hawthorns is looking for a compassionate and enthusiastic Night Shift Concierge to join its award‑winning team at the Clevedon retirement village. Working the 8 pm – 8 am bank shift, you will be the first point of contact for residents and visitors, ensuring a warm, professional welcome and smooth communication throughout the night.
Key responsibilities
- Greet and direct all visitors, creating a welcoming atmosphere.
- Operate the switchboard, handling external and internal calls, taking messages and passing them on promptly.
- Monitor the bistro area for refreshments, music, and cleanliness.
- Respond efficiently to resident requests and queries.
- Maintain calm and considerate behaviour in emergency situations.
Required profile
- Demonstrates the values of caring, supportive, honest, respectful and accountable.
- Experience in telephone handling or customer‑service roles.
- Ability to manage multiple priorities and stay organised.
- Willingness to undergo a DBS check (cost covered by the business).
Required skills
- Telephone system operation
What we offer
- Access to leisure and retail discounts.
- Opportunities for career development and apprenticeships.
- Supportive work environment within a vibrant retirement community.
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Published 3 days ago
Expires 1 month from now
16 views · 0 applications
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Avery Healthcare
Clevedon