Office & Reception Manager

About the role

We are looking for an organised and proactive Office & Reception Manager to lead front‑of‑house operations and support daily office administration in our London office. The role combines reception management, facilities coordination and administrative support to ensure a smooth and professional workplace experience for staff and visitors.

Key responsibilities

• Oversee day‑to‑day reception and front‑of‑house functions.
• Manage two receptionists, including rota planning, training and performance monitoring.
• Provide professional visitor management and client service at all times.
• Cover reception during peak periods, absences or annual leave.
• Support office administration such as document handling, filing and record keeping.
• Maintain office records, archiving systems and access‑control reports.
• Arrange business travel and accommodation when required.
• Assist in planning internal events and office initiatives.
• Prepare monthly attendance and stakeholder reports.
• Update internal communications and workplace information hubs.
• Contribute to facilities administration and maintain a well‑organised environment.
• Act as First Aider and Fire Warden following training.
• Coordinate annual DSE assessments and follow‑up actions.

Profile sought

• Previous experience in office or reception management, preferably within a corporate setting.
• Demonstrated leadership of small teams.
• Excellent organisational attention to detail.
• Professional written and verbal communication skills.

Required skills

• Proficiency with Microsoft Outlook, Word, Excel and PowerPoint.