Operations Lead – Retail, Marketing & Merchandising

About the role

The Operations Lead will shape retail, marketing and merchandising programmes across the EMEIA region for a global consumer‑tech brand. You will combine strategic vision with hands‑on delivery, working closely with senior leaders to create impactful customer and employee experiences.

Key responsibilities

• Develop and lead the strategic planning framework for the EMEIA region, fostering cross‑functional collaboration.
• Oversee the EMEIA Plan of Record, ensuring alignment with global and regional priorities.
• Manage leadership rhythms, including quarterly reviews, team off‑sites and operational meetings.
• Drive data‑driven decision‑making by integrating insights and research into regional strategies.
• Collaborate with leadership and HR to evolve organisational design, talent planning and employee engagement initiatives.

Required profile

• Extensive experience in strategic or operational planning within a complex organisation.
• Strong programme management skills with a track record of leading cross‑regional initiatives.
• Proven ability to collaborate across functions and influence senior stakeholders.
• Excellent analytical skills and a proactive, results‑oriented approach.
• Passion for organisational strategy.

Required skills

• Keynote
• Wrike
• Numbers

What we offer

• Six‑month contract with a day‑rate equivalent to up to £145 k annual salary (pro‑rata).
• Hybrid working arrangement in Central London.