Receptionist & Office Administrator

About the role

We are seeking an organised and proactive Receptionist & Office Administrator to be the welcoming face of Optio Group in our London office. The role combines front‑desk duties with a broad range of administrative, event‑planning and light executive‑assistant responsibilities, ensuring the office runs smoothly and efficiently.

Key responsibilities

• Greet visitors, clients and candidates, creating a positive first impression.
• Answer and direct the main phone line, manage the inbox and handle messages professionally.
• Book and prepare meeting rooms, arrange refreshments and maintain tidy spaces.
• Receive and distribute post, couriers and deliveries, and issue visitor passes in line with security procedures.
• Monitor office supplies, liaise with cleaners, contractors and building management, and act as the first point of contact for facilities issues.
• Maintain filing systems, shared folders and office documentation.
• Support health and safety duties, including fire‑warden and first‑aid responsibilities.
• Plan and coordinate internal events such as team lunches, socials, all‑hands meetings and off‑site celebrations.
• Process expenses and arrange travel and accommodation bookings for the team.
• Assist senior team members with diary management, meeting logistics and preparation of agendas and meeting packs.
• Support onboarding of new starters, including desk setup and welcome packs.

Required profile

• Highly organised with a proactive approach to tasks.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast‑paced environment.
• Strong attention to detail and a customer‑focused attitude.
• Comfortable working both independently and as part of a collaborative team.

Required skills