Sample Administrator

About the role

Alfred H Knight is seeking a Sample Administrator to join its Liverpool team. The role supports the department that provides customers with prompt, accurate information on analysis and dispatch requests, ensuring proactive guidance throughout the sample processing lifecycle.

Key responsibilities

• Provide timely and accurate information related to sample analysis and dispatch requests.
• Quote services, acknowledge appointments and coordinate internal communications.
• Maintain proactive communication with clients to ensure appropriate services are delivered.
• Support end‑to‑end processing of samples, from receipt through reporting of results.

Required profile

• Maintain confidentiality and demonstrate a continuous improvement mindset.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent attention to detail, self‑organisation and ability to work with minimal supervision.
• Effective leadership and motivation of others.
• Adaptable with good literacy and numeracy skills.

What we offer

• Competitive salary package.
• Pension scheme and life assurance.
• Employee assistance programme.
• Commitment to a diverse and inclusive workplace.