Shift Manager – Pub Operations

About the role

The Shift Manager supports the Pub Manager and takes full responsibility for the pub’s operation during a shift. You will motivate, organise and support the team while ensuring excellent customer service across the bar and kitchen.

Key responsibilities

• Run a shift, ensuring compliance with company standards and legislation.
• Handle customer interactions, administration and cash management.
• Lead, support and motivate the team, prioritising tasks and delegating effectively.
• Work a variety of shifts, covering front‑of‑house and kitchen duties.
• Maintain high standards of cleanliness, product quality, service, maintenance and atmosphere.

Required profile

• Personality with a can‑do attitude and willingness to work hard.
• Ability to motivate and support a diverse team.
• Flexibility to work varied shifts throughout the week.
• Comfortable working both behind the bar and in the kitchen.

Required skills

What we offer

• Starting salary of £29,013 per year (additional pay weighting at selected locations).
• 40‑hour working week with 28 days paid holiday.
• Company sick pay after a qualifying period.
• Bonus scheme up to 25% of salary.
• Complimentary meal and drink at work, 20% employee discount on food, drinks and hotel accommodation.
• Free shares after 18 months, pension scheme, loyalty rewards and future management opportunities.