Solutions Consultant – Italian Speaking

About the role

Synthesia is seeking a commercially sharp, consultative Solutions Consultant who can drive technical validation and value realization for both prospects and existing customers. The role sits at the intersection of Sales, Customer Success and Product, ensuring the platform is understood, proven, adopted and expanded based on clear business outcomes.

Key responsibilities

• Lead discovery and qualification with senior stakeholders to uncover business priorities and define success metrics.
• Design and run pilots, workshops, demos and proof‑of‑concepts with clear success criteria.
• Own the technical win, translate business needs into solution approaches and ensure first successful workflows.
• Drive early adoption, onboarding and define early success measures to secure repeatable usage.

Required profile

• 2+ years in solutions consulting, sales engineering, pre‑sales or a similar customer‑facing role.
• Strong commercial acumen with ability to uncover needs and craft high‑impact use cases.
• Experience bridging pre‑sale to post‑sale, delivering demos and guiding early adoption.
• Comfortable working in SaaS, AI or enterprise technology environments.

Required skills

• Discovery and qualification techniques.
• Solution design and technical validation.
• Running pilots, workshops and demos.
• Cross‑functional collaboration with sales, customer success and product teams.