Team Leader – Drive‑Thru (30 hrs/week)

About the role

As a Team Leader at Costa Coffee’s Cheshire Oaks Drive‑Thru, you will oversee a 30‑hour‑per‑week shift, ensuring the store runs smoothly and delivers the brand’s high standards of coffee and service. You’ll work on‑site in Ellesmere Port, supporting a team of Baristas and creating a welcoming environment for customers.

Key responsibilities

• Lead and coordinate daily shifts, maintaining efficiency and quality.
• Train, coach and support new Baristas, fostering their development.
• Motivate the team, keeping morale high during busy periods.
• Uphold Costa’s standards for service, coffee preparation and store hygiene.
• Manage resources, handle cash and stock, and resolve any operational issues.

Required profile

• Reliable role model with accountability and maturity.
• Strong team player with excellent communication skills.
• Energetic, positive and confident when leading others.
• Adaptable, resourceful and calm under pressure.
• Previous experience as a team leader or a willingness to step into the role.

Required skills

What we offer

• Hourly rate £13.75–£14.75 (location dependent).
• 50 % discount on all food and drink in Costa‑owned stores.
• Matched pension up to 10 %.
• Coca‑Cola share scheme.
• Financial Support Fund and additional employee perks.
• Commitment to diversity, equity and inclusion.