Assistant Residential Manager – Norwich Region

About the role

The Assistant Residential Manager works alongside the Residential Manager to ensure the home provides a safe, supportive environment for residents with developmental disabilities. This role combines direct care, staff supervision, and program coordination to meet individual resident needs.

Key responsibilities

• Hire, train and supervise Director Support Professionals together with the Residential Manager.
• Coordinate daily resident planning, weekly meetings and trip logistics.
• Mentor new hires during their first six months.
• Ensure accurate documentation and shift report usage.
• Oversee medication audits, prescription orders and MAR checks.
• Provide direct care, including medication administration and assistance with medical appointments.
• Attend required training, staff meetings and provide on‑call oversight.

Required profile

• High school diploma or GED (associate degree preferred; required for Golisano Program).
• Minimum two years experience working with individuals with developmental disabilities.
• Completion of Springbrook New Manager Orientation and Leadership Training.
• Ability to work a flexible schedule and meet physical requirements (lift 50 lb, drive Springbrook vehicles).

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Proficiency with Microsoft Word.

What we offer

• Hourly wage of $22–$24 based on experience and qualifications.
• $1,500 sign‑on bonus for new hires.
• Equal‑opportunity employment policy.