Director of Community and Operations
Decentralized Masters · Londres
Descripcion del puesto
About the role
The Director of Community & Operations will own the operating system that makes Inflection Club feel like a private club rather than a platform. You will design and manage every member touch‑point from application through onboarding, events, and renewals.
Key responsibilities
- Design and execute the onboarding flow for new members, targeting 90%+ activation within 14 days.
- Own the full sales pipeline from lead to close, manage the Closer, and maintain the HubSpot CRM with proper stage definitions, automation, and reporting.
- Lead the member experience layer, including community content calendar, communications, feedback loops, and churn monitoring.
- Plan and execute two major live events in Year 1, handling logistics, speaker coordination, venue, production, and follow‑up.
- Manage all member‑facing communications such as newsletters, deal alerts, and community updates while ensuring brand consistency.
- Own the technology layer, configuring the CRM and related automation tools.
Required profile
- Founding leadership team member working alongside the Director of Investments.
Required skills
- HubSpot CRM configuration and management.
What we offer
- Opportunity to shape a high‑growth private co‑investment community.
- Leadership role with direct impact on member experience and revenue operations.
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Publicado hace 20 minutos
Expira en 1 mes
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Decentralized Masters
Londres
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