Medical Secretary – Older People and Stroke Services

About the role

The NHS Greater Glasgow and Clyde is seeking a motivated Medical Secretary to support the Older People and Stroke Services at Gartnavel General Hospital. This fixed‑term, full‑time position involves a blend of audio typing, waiting‑list management, and general clinic administration.

Key responsibilities

• Provide personal assistant support to departmental consultants, including word processing, filing, audio‑typing, photocopying, and drafting letters and medical reports.
• Manage consultants' and team diaries to optimise time utilisation.
• Sort, distribute and prioritise incoming mail, directing documents appropriately.
• Handle telephone and face‑to‑face enquiries from staff, patients, relatives and carers, providing information and routing queries.
• Arrange referrals, clinic appointments and admissions, considering urgency and waiting times.
• Maintain the waiting list to ensure resources are used efficiently and hospital targets are met.

Required profile

• HNC/SVQIII in Secretarial Studies, Business Administration or equivalent experience.
• Proficient use of Microsoft Office packages.
• Advanced keyboard and audio‑typing skills.
• Good knowledge of medical terminology.
• Strong organisational, communication and interpersonal abilities.
• Ability to work independently and as part of a team, especially under pressure.

Required skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Audio typing
• Advanced keyboard proficiency
• Medical terminology

What we offer

• Employee Assistance Programme
• Cycle to Work Scheme
• Bursary scheme
• Extensive learning and development opportunities