Receptionist – Dental Practice

About the role

We are seeking a friendly and enthusiastic Receptionist to join our mixed NHS and private dental practice in Tottenham. You will be the first point of contact for patients, ensuring a welcoming experience and supporting the smooth operation of the practice.

Key responsibilities

• Provide high‑quality reception and administrative service to maximise patient satisfaction.
• Answer phones, schedule appointments and manage patient enquiries.
• Maintain accurate records using the practice’s computer‑based system.
• Support the dental team by handling paperwork, billing and other administrative tasks.
• Uphold GDC guidelines and practice policies at all times.

Required profile

• Previous experience in a receptionist or administrative role.
• Outstanding customer service and communication skills.
• Excellent telephone etiquette.
• Strong organisational ability and attention to detail.
• Motivated, well‑presented and able to work both independently and as part of a team.

Required skills

• Proficiency with computer‑based systems for scheduling and record‑keeping.

What we offer

• Staff referral schemes and birthday leave.
• Discounted dental treatment after 6 months (family after 12 months).
• Fully funded DBS checks and employee assistance platform.
• Education and qualification funding, career progression opportunities.
• Auto‑enrolment into a pension scheme after 3 months.