Restaurant Team Member – Guest Service Role
Haven · Filey
Description du poste
About the role
As a Restaurant Team Member you will be the first point of contact for guests, creating a welcoming atmosphere and ensuring a smooth dining experience. You will work alongside kitchen and front‑of‑house staff to deliver high‑quality service in a fast‑paced environment.
Key responsibilities
- Greet guests with a friendly attitude, take orders and serve food and beverages.
- Maintain cleanliness and hygiene standards in the dining and service areas.
- Collaborate with kitchen staff to ensure timely order delivery, especially during busy periods.
- Stay informed about the menu, daily specials and promotions to answer guest queries and make recommendations.
Required profile
- Strong communication skills and a positive, guest‑oriented attitude.
- Ability to work efficiently in a fast‑paced environment.
- Flexibility to work evenings, weekends and holidays.
- Previous experience in a restaurant, fast‑food or customer‑service role is a plus but not mandatory.
Required skills
- No specific technical skills required.
What we offer
- Inclusive and supportive work environment with comprehensive training.
- Career development opportunities, including fully funded qualifications.
- Team perks such as up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to facilities and savings with national retailers.
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Haven
Filey
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