Retail Customer Assistant – Hospital Café
Royal Voluntary Service · Elgin
Descripcion del puesto
About the role
The Royal Voluntary Service is looking for a friendly Retail Customer Assistant to join the team at Dr. Grays Hospital in Elgin. Working part‑time on Saturdays, you will help run the hospital café and shop, providing a welcoming experience for patients, visitors and staff.
Key responsibilities
- Deliver friendly, efficient service to all customers, answering questions and promoting specials.
- Operate the till, process payments and complete cash‑up procedures.
- Maintain high standards of cleanliness, health‑and‑safety and food hygiene.
- Keep stock and displays replenished, ordering supplies when needed.
- Assist with occasional overtime on busy periods, weekends or bank holidays.
Required profile
- Positive attitude with a can‑do mindset and willingness to learn.
- Excellent communication skills and ability to adapt to a diverse range of people.
- Good organisational abilities and a flexible approach to working hours.
- Basic literacy and numeracy proficiency.
Required skills
- Experience or familiarity with EPOS and till systems.
- Comfortable using email and the internet for basic tasks.
What we offer
- Competitive hourly rate of £12.71 (equivalent to £23,136 FTE).
- Part‑time permanent contract.
- Opportunity to support NHS volunteer initiatives.
- Potential paid overtime during busy periods.
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Royal Voluntary Service
Elgin
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