Team Lead – Strategic Account Managers (UK Mid-Market)

A propos du poste

Join a global leader in fintech and ecosystem commerce. As a Team Lead for our UK Mid-Market segment, you will play a pivotal role in driving the success of our most strategic clients while empowering a high-performing team of Account Managers to reach new heights.

Missions principales

• Team Leadership: Directly manage, mentor, and coach a team of 7 Strategic Account Managers to foster professional growth and excellence.
• Portfolio Growth: Drive retention strategies and revenue growth within the UK Mid-Market portfolio, ensuring long-term value for our largest sellers.
• Operational Excellence: Develop and implement scalable processes, training programs, and essential tools to optimize Account Manager performance.
• Strategic Projects: Lead cross-functional initiatives to improve customer experience and streamline internal workflows.
• Customer Advocacy: Act as a key voice for our clients within the organization, ensuring their needs drive our product and service evolution.

Profil recherché

• Proven track record in managing Mid-Market or Enterprise-level accounts.
• Demonstrated experience in people management, with a strong focus on talent development and coaching.
• Strategic mindset with the ability to lead revenue-driven growth projects.
• Resilient professional who thrives in fast-paced, uncertain, and evolving environments.
• Excellent collaborator, comfortable working within distributed and remote teams.

Competences requises

• Strategic Account Management & Retention
• People Management & Leadership Coaching
• Revenue Growth & Sales Strategy
• Cross-functional Project Management
• Data-driven Performance Tracking