Team Member – Ladbroke Grove

About the role

Join Pret’s vibrant shop floor at Ladbroke Grove, London, as a Team Member. You’ll be the friendly face that serves customers, prepares fresh food and coffee, and helps keep the store running smoothly in a fast‑paced environment.

Key responsibilities

• Prepare and serve freshly made food and organic coffee.
• Deliver exceptional customer service and create a welcoming atmosphere.
• Maintain cleanliness and organization of the shop floor and kitchen.
• Handle cash transactions and operate point‑of‑sale equipment.
• Support teammates during busy periods and contribute to a positive team spirit.

Required profile

• Kind, honest and generous with a genuine smile.
• Passionate about delivering great customer experiences.
• Willing to learn on the job – no prior experience required.

Required skills

What we offer

• Hourly rate £14.05 (includes mystery shopper bonus).
• Additional £5 per hour for shifts starting between 3‑5 am.
• 28 days annual leave (pro‑rated for part‑time).
• Pension scheme and healthcare cash plan.
• Free food and drink while working plus Club Pret membership (50% off food, up to 5 free drinks daily).
• Loyalty awards, regular recognition and marketplace discounts.
• Flexible working hours, free shoes, and fully funded professional qualifications.