Temporary Income Officer – Finance Support

About the role

We are seeking a temporary Income Officer to support the finance team of a well‑regarded education institute in East London. The role provides high‑quality financial and administrative assistance, ensuring accurate income processing and excellent service to students and stakeholders.

Key responsibilities

• Receive and record all income across multiple payment channels.
• Process debit and credit card transactions and liaise with payment service providers.
• Assist with monthly bank reconciliations and control‑account checks.
• Maintain accurate financial records in line with internal procedures and audit requirements.
• Support refund processing in compliance with financial policies.
• Manage shared finance inboxes, responding to queries promptly and professionally.
• Perform data validation checks to ensure integrity of financial information.
• Contribute to continuous improvement initiatives within the Income and Credit Control team.

Required profile

• Previous experience in a finance or administrative role within a busy environment.
• Strong numerical ability and meticulous attention to detail.
• Confident written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Customer‑focused approach with empathy for students facing financial difficulties.
• Proactive, adaptable and comfortable handling a variety of tasks.

Required skills

What we offer

• £18.50 per hour (including holiday pay).
• 35 hours per week on a 6‑month fixed‑term contract.
• Hybrid working – one day on‑site in East London as needed.
• Opportunity to develop finance skills within the education sector.