Administrative Assistant
Kayana | Ordering & Payment Solutions · Londres et périphérie
Job description
About the role
Season Car Rental is seeking a highly organized Administrative Assistant to support daily office operations, handle customer enquiries, and assist with sales and fleet coordination. The role is pivotal in ensuring smooth interactions between customers, suppliers, and internal teams while maintaining high service standards.
Key responsibilities
- Respond to customer enquiries via phone, email, and walk‑ins professionally.
- Process vehicle bookings, rental agreements, and related documentation.
- Coordinate vehicle handovers, returns, and scheduling activities.
- Assist with invoicing, payment tracking, and general administrative tasks.
- Maintain accurate records for customers, vehicles, and operations.
- Support sales activities, follow‑ups, and revenue‑maximising initiatives.
- Liaise with suppliers, garages, insurance providers, and operational teams as needed.
- Handle vehicle compliance paperwork, renewals, and operational documentation.
- Monitor and resolve customer queries and complaints.
- Contribute to social media, marketing, and promotional efforts.
- Provide reporting and day‑to‑day office support to management.
Required profile
- Previous experience in administration, customer service, sales support, or car‑rental operations.
- Strong communication and interpersonal abilities.
- Excellent organisational and multitasking skills.
- Detail‑oriented problem‑solver with a proactive attitude.
- Ability to work independently in a fast‑paced environment.
- Customer‑focused with a positive, professional demeanor.
Required skills
- Microsoft Office
What we offer
- Opportunity to impact a fast‑growing company.
- Dynamic work environment with room for development.
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Published 2 weeks ago
Expires 1 month from now
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Kayana | Ordering & Payment Solutions
Londres et périphérie
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