Administrator – Victim Services (Greater Manchester)

About the role

Catch22 is looking for a highly organised and proactive Administrator to join its Victim Services team in Greater Manchester. You will play a key part in keeping daily operations running smoothly, ensuring that victims of crime receive timely and effective support.

Key responsibilities

• Manage incoming calls, emails, post and general enquiries.
• Coordinate meetings, take minutes and distribute action points.
• Process invoices, petty cash and maintain accurate financial records.
• Maintain data and records using Excel and other internal systems.
• Liaise with the Deputy Head of Service, casework team, internal departments and external partners.

Required profile

• Minimum Level 2 qualification in English and Maths.
• Proven experience in an administrative role.
• Strong organisational, time‑management and attention‑to‑detail skills.
• Ability to work under pressure, prioritize tasks and meet competing deadlines.
• Commitment to confidentiality, equality and diversity.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook