Assistant Building Manager

About the role

Global University Systems (GUS) is recruiting an Assistant Building Manager (Assistant Facilities Manager) to support the Building Manager in the day-to-day operation of university campus buildings in London. The role helps ensure a safe, compliant, welcoming and high-performing environment for students, staff and visitors, and supports institutions so they can focus on student education.

Key responsibilities

• Act as first point of contact for facilities enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
• Support day-to-day building operations, overseeing maintenance, contractor performance and essential services such as cleaning, security and waste management.
• Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
• Maintain accurate facilities records, compliance documentation and management system data, and support budgeting, reporting and sustainability initiatives.
• Contribute to building improvement, refurbishment and operational projects, identifying ways to improve service quality, efficiency and the campus experience.

Required profile

• Facilities management qualification, apprenticeship or equivalent practical experience.
• Health and safety qualification, or willingness to work towards one.
• Experience in facilities, estates, property or building services.
• Strong customer service, stakeholder management and communication skills.
• Good understanding of facilities management and workplace health and safety.
• Ability to manage priorities, solve problems and work proactively.
• Desirable: NEBOSH General Certificate or IWFM membership, experience in higher education, commercial office or multi-occupancy environments, CAFM and BMS experience, knowledge of hard and soft FM services and contractor management.

Required skills

• Microsoft Office
• CAF M systems (desirable)
• Building Management Systems (BMS) (desirable)

What we offer

• Permanent full-time position with 20 days annual leave plus 1 extra day per year, capped at 25.
• Contributory pension scheme with 5% personal and 3% company contribution.
• Season ticket loan and training and development opportunities.
• Staff discount scheme, employee assistance programme and tuition support discounts at select GUS institutions.