Assistant Manager - Hollister, Liverpool One

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Hollister store in Liverpool One. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing, scheduling, payroll and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and protect store assets
• Analyse reporting to inform decisions and run inventory control
• Operate register and point-of-sale systems and fulfil omni-channel orders
• Represent the brand and embody company culture and values

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong customer focus, knowledge of current fashion trends and a strong work ethic
• Ability to balance multiple tasks, take initiative and work in a fast-paced environment
• Team building, coaching and communication skills

What we offer

• Starting annual salary of £30,785, with a promote-from-within career path
• Quarterly incentive bonus program, paid time off and merchandise discount
• Indefinite contracts, private medical insurance, life and disability insurance and paid volunteer day
• Paid parental and adoption leave, pension plan with company match and training and development