Assistant Pensions Administrator

About the role

We are looking for an organised and detail‑oriented Assistant Pensions Administrator to join our growing pensions administration team in Amersham. This role offers the chance to develop a career in pensions while supporting high‑quality service delivery to members, clients and stakeholders.

Key responsibilities

• Support day‑to‑day administration of pension schemes, ensuring legal and regulatory compliance.
• Maintain accurate pension records and process member events such as new joiners, leavers, retirements, transfers and benefit statements.
• Respond to enquiries from members, employers and advisers by phone and email within agreed service levels.
• Arrange pension benefit and lump‑sum payments accurately and on time.
• Assist with trustee reports, meeting preparation and follow‑up actions as required.

Required profile

• Previous administration experience in pensions, financial services or a busy office environment.
• Strong organisational skills with excellent attention to detail and accuracy.
• Excellent written and verbal communication with a customer‑focused approach.
• Proactive, reliable and able to manage workload effectively while working as part of a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Full training and support from experienced pensions professionals.
• Opportunities to study towards industry‑recognised pensions qualifications.
• A supportive and collaborative working environment.
• Career development and progression opportunities.
• Competitive salary and employee benefits package.