Business Support Officer – 11‑month MAT Cover

About the role

The British Transport Police are seeking a Business Support Officer on an 11‑month MAT cover to provide high‑quality administrative and business support within the National Network Policing Support Department. You will work across a range of Citizens in Policing strands, helping to deliver volunteer, cadet, Special Constable and community engagement programmes.

Key responsibilities

• Coordinate administrative tasks for all Citizens in Policing work strands, ensuring data security and accurate record keeping.
• Support community engagement programmes, workshops, ceremonies and public events, handling planning, logistics and on‑the‑day assistance.
• Maintain key databases (e.g., DutySheet, PPO, PSV), process vetting checks and act as the primary contact for vetting matters.
• Raise purchase orders, process invoices, book travel and accommodation, and assist with financial monitoring activities.

Required profile

• GCSE (or equivalent) in English and Mathematics.
• Strong administrative experience with the ability to develop and maintain office systems and procedures.
• Excellent written and verbal communication skills and the ability to engage confidently with colleagues and the public.
• Capability to manage conflicting demands, work under pressure and maintain attention to detail.
• Willingness to conduct PNC/PND checks for volunteer programmes (training provided if required).

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.

What we offer

• Salary of £31,736.51 plus a London allowance of £4,613.61 per annum.
• Hybrid working arrangement – blend of home and office.
• 11‑month fixed‑term contract with performance‑based increments.