Credit Controller

About the role

We are seeking an organised and proactive Credit Controller to join our finance team. You will be responsible for ensuring the smooth operation of the accounts receivable function across the group, building strong relationships with customers and internal stakeholders while maintaining high accuracy.

Key responsibilities

• Support day‑to‑day credit control activities across the group.
• Chase outstanding payments via email and phone in a professional manner.
• Respond to customer account queries and resolve issues efficiently.
• Raise and process sales invoices accurately.
• Assist with allocation and reconciliation of incoming payments.
• Maintain customer account records and set up new accounts.
• Support cash collection activities and report on outstanding debtors.
• Assist with card payment reconciliations.
• Handle high volumes of data entry while ensuring accurate records.
• Build strong working relationships with internal stakeholders and customers.
• Provide administrative and ad‑hoc support to the wider finance team as required.

Required profile

• Previous experience in credit control, accounts receivable or finance administration.
• Experience in hospitality or events sector is advantageous but not essential.
• Familiarity with Sage software is beneficial.
• Comfortable using Excel and the full Microsoft Office suite.
• Strong communication and relationship‑building abilities.
• Well‑organised with the capacity to manage multiple tasks and deadlines.
• High level of accuracy and attention to detail.
• Positive, collaborative approach.

Required skills

• Sage
• Microsoft Excel
• Microsoft Office