Customer Operations & Invoicing Specialist (Supply Chain)

About the role

We are seeking a proactive, detail‑oriented Customer Operations & Invoicing Specialist to support a fast‑paced supply‑chain environment. You will work closely with the Customer Service Administration team and Supply‑Chain operations, ensuring invoices are accurate, processed on time, and aligned with financial controls.

Key responsibilities

• Prepare, verify and raise "To Be Invoiced" (TBI) requests for products, pre‑payments and freight.
• Act as the primary contact for finance on invoicing queries and ensure compliance with client‑specific requirements.
• Maintain and update financial and operational data in systems such as Salesforce, and track KPI performance.
• Support month‑end processes, including accruals and audit documentation.
• Assist project managers with quotes, cost estimates and logistics queries (import/export, Incoterms).
• Follow defined SOPs and maintain high accuracy during peak workloads.

Required profile

• Degree in Business, Finance, Supply Chain, Logistics or equivalent experience.
• 2‑5 years of experience in supply‑chain, finance or a related environment.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent communication and stakeholder coordination skills.

Required skills

• Excel
• Salesforce
• ERP systems