Food Service Assistant

About the role

As a Food Service Assistant at Bala Lake Hotel you will support the catering operation in a stunning mountain setting. Working with a dedicated hospitality team you will help deliver a first‑class experience for guests who are also co‑owners of the business.

Key responsibilities

• Provide flexible support across different hotel areas, assisting team members to ensure smooth operations.
• Maintain the highest health and safety standards for staff and guests.
• Organise and prioritise tasks efficiently throughout the shift.
• Engage with guests in a friendly manner, sharing enthusiasm for quality food and drink.

Required profile

• Comfortable working in a fast‑paced environment.
• Strong customer service orientation.
• Good organisational abilities.
• Calm under pressure with quick problem‑solving skills.

Required skills