Food Service Assistant

About the role

The Food Service Assistant delivers friendly, efficient and high-quality service across cafés, catering outlets and events throughout the University Estate. Whether making barista coffee, serving food or supporting hospitality for meetings and functions, the role creates a welcoming experience for students, staff and visitors. It works within a flexible, customer-focused team and helps keep day-to-day operations running smoothly.

Key responsibilities

• Prepare and serve hot and cold drinks, including barista coffee, to a consistently high standard.
• Carry out basic food production tasks and serve food and snacks with excellent presentation.
• Support university events by assisting with hospitality, food preparation and setup and clear-down across multiple sites.
• Maintain cleanliness of service areas, counters and equipment in line with hygiene regulations.
• Help with stock rotation and replenishment, keep displays neat and report low stock or issues to supervisors.
• Handle payments and operate tills following cash handling procedures.
• Work with catering and events teams to deliver coordinated service.
• Follow food safety, allergen and health and safety procedures.
• Move supplies and equipment between outlets and event locations when needed.
• Provide good customer service and respond to guest queries.

Required profile

• Friendly, reliable and takes pride in creating a positive experience for every guest.
• Enjoys teamwork and brings a helpful, can-do attitude to each shift.
• Comfortable in a busy environment, staying organised and focused.
• Pays attention to detail, follows food safety standards and values cleanliness and presentation.

Applications are reviewed regularly and the vacancy may be closed early if enough applications come in; candidates should apply as early as possible through the online application form, quoting reference XM50899. The University requires all employees to be eligible to live and work in the UK.