French Bilingual Client Services Coordinator

About the role

A London-based specialist consultancy offering personalised services for international clients is looking for a French bilingual Client Services Coordinator based in Central London. The role is fully office based and supports international clients through bilingual customer service, administration and operational coordination. The salary is £28,000 to £34,000 per year depending on experience.

Key responsibilities

• Respond clearly and politely to customer requests
• Prepare, file and maintain client documentation accurately
• Update and manage databases, CRM systems and tracking tools
• Coordinate and follow up on communications with partners and French public bodies
• Draft professional correspondence and emails in both French and English

Required profile

• Fluent in both French and English, with excellent written and spoken communication skills
• Previous experience in customer service, administration, coordination or a similar client-facing role
• Highly organised, able to manage several tasks and deadlines
• Confident with clients, colleagues and external contacts
• Proactive, reliable and calm under pressure

Required skills

• Comfortable using CRM systems and Microsoft Office
• Ability to learn new systems quickly

To apply, use the application form on the French Selection vacancies page, searching for job reference 5537F.