Head Host - Multisite

About the role

Ennismore Restaurants Limited is looking for a Head Host to join its team across three restaurants: Llama Inn (Peruvian cuisine), Il Bambini Club (Italian trattoria) and House of Louie (Japanese izakaya, French restaurant and cocktail bar). The role leads a team of hosts, creates a culture of recognising and delighting guests and turns every guest into a regular.

Key responsibilities

• Lead the team of hosts by example, keeping them involved, motivated and confident in delivering great guest experiences
• Manage the restaurant bookings and CRM data, keeping it up to date and managing the book across the day and the coming weeks
• Work closely with the Restaurant General Managers and Head Chefs to deliver a consistently excellent experience

Required profile

• 2+ years' experience in a similar hospitality host, front of house or maître'd management role in a busy environment
• A genuine passion for hospitality and guest experience, with a personable approach
• Ability to inspire trust and motivate others
• Attention to detail in a fast-paced environment

Required skills

• Experience using CRM booking systems and table management

What we offer

• Competitive salary including tronc
• Up to 28 days holiday (including bank holidays), pension and life insurance
• Medicash plan for health and wellbeing support
• Meals provided during shifts